Terms & Conditions
You must be 18 years or over to use this service
By using our premium
rate mobile auto top-up service you consent to the following Terms and
Conditions:
You must have a UK mobile and have the bill payer's permission. This is a
reverse-billed text service, cost of text to 82023 will be charged at £5.00
plus your standard network text charge. A confirmation text informing you that
your mobile has been charged £5.00 will be sent shortly thereafter.
Credit lasts for 90 days from day of first use. Cost of calls to the 0208
access number will be charged at your standard mobile rate to a landline or can
be used as part of your mobile inclusive minutes. Calls charged per minute with a connection fee equal to 2 minutes of talk time.
Prices are subject to change without prior notice. Calls made to mobiles may
cost more, unless specifically mentioned in the destination list.
Calls will disconnect once the credit is finished and a new text request with
PLANET to 82023 will have to be made for a new £5.00 PIN credit. A connection
charge equal to the rate per minute for the relevant destination is charged on
each call.
By using our landline
service you consent to the following Terms and Conditions:
Callers must ensure they have the bill payer's permission before using the
PlanetCalling.com service. All calls are billed by your telephone line provider
at their appropriate 0871, 0844, and relevant 09 rates and may be subject to a
connection charge, please check with your provider before making your call.
Prices quoted are from a BT landline and are pence per minute, prices and
availability may vary from other networks.
Calls are charged from time of connection to the PlanetCalling.com service, so
we advise replacing the handset after a short period if your calls are engaged
or unanswered. When you call from a mobile, remember to only press the call or
send button after dialling the access number but not again after dialling the
destination number.
Prices of calls to mobile phones, premium rate numbers and pagers are not
included unless otherwise stated.
PlanetCalling.com reserves the right to terminate fraudulent calls. The service
is subject to availability.
For any queries or issues regarding services provided by Planetcalling.com please call 0845 205 0294 and
speak with one of our operators.
Refund Conditions:
Please note that any refunds given will be subject to network charges as each time you are charged £5 for a pin, we are charged by your mobile provider for you purchasing through them.
